After ordering from www.mapwheel.com you will receive an email confirmation containing your order details. As you might well appreciate, it is not possible to mass produce MapWheels and as such each one is individually made. It can take up to 7 days for your MapWheel to be made. We will attempt to ship your MapWheel within 1 working day of it being produced. So most people will receive their MapWheel within 2 weeks of ordering. Some international locations may take a few days longer.
We make every effort to dispatch as quickly as we can, however our delivery times are estimates only and are governed by the postal system and/or courier company, public holidays etc. Estimated delivery times are to be used as a guide only and commence from date of despatch. We cannot be held accountable for late deliveries. Remote locations sometimes can take a little longer. Waypoint Ventures cannot be held responsible for incorrectly entered delivery addresses, so please ensure the correct address is entered.
Delivery for Australian Orders
Waypoint Ventures provides free shipping for orders Australia wide. We will either use Australia Post or a courier service depending on your location. Most deliveries will take 1-5 days from despatch.
Delivery outside Australia
Waypoint Ventures delivers to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Korea (Republic of South Korea), Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, UK, USA. We are very sorry but we are currently not able to deliver to countries outside this list, however we hope to expand this service in the future.
Delivery is via a tracked postal service or resgistered airmail, depending on the destination country. You will receive an email when your order ships which will include a tracking number (if available) so you can follow it's progress. Most deliveries will take 3-7 days from despatch.
International Duties and Taxes
Please note: customs policies vary from country to country. You may be subject to relevant overseas customs duties and/or other taxes that you may incur and these are payable by you. When importing into the USA you may be required to supply your social security number in order for your goods to clear customs. We suggest you check with your local customs office for further information if required. Waypoint Ventures is not responsible for any delays caused by destination customs clearance processes.
Delivering to Multiple Addresses
We are unable to split shipments. You will need to create multiple orders if you wish to send to more than one address.
For further information about shipping
Contact us at firstname.lastname@example.org if you require further assistance you with your enquiry.