Returns Policy

100% Satisfaction Guarantee

We know you're going to love your MapWheel. However, if you don't for any reason you are welcome to return your MapWheel within 14 days of receiving it.

Faulty Items

Your MapWheel will be considered faulty if it is received damaged. Send us a photo of the damaged MapWheel within 3 days of receipt and we'll send you a replacement MapWheel free of charge.

Explicit exception to our returns policy

We will not be held responsible for any damage incurred after your MapWheel is received. We photograph every MapWheel so we know it's condition at the time of shipping. 

If the problem is due to you entering information incorrectly, eg, a spelling mistake on one of the pointers, then we can’t be held responsible for that either. However, we do want to ease your pain so we’ll send you a $30 discount code to help subsidise your re-purchase.

If you have any questions about our returns policy, please contact us at info@mapwheel.com.